If you encounter loading, freezing, connection loss or slowness issues, please try the following steps:
  1. Close down any other apps you may have running.
  2. Check your WiFi connection speeds, and try switching to Mobile Data to see if the issue improves (make sure you have enough data allowance before doing this).
  3. Make sure you’ve got the latest version of Android on your phone.
  4. Make sure you have the latest version of Neverland Casino.
  5. Restart Neverland Casino
If these steps have not helped to resolve your issue, or you are missing items, please reach us by tapping the Contact Us button. We're happy to provide further assistance. 😊

Please note, the steps may differ slightly depending on the make and model of your device.