If you have made a purchase recently and it has not appeared:
  1. DO NOT attempt to purchase the same pack or deal again. This may result in duplicate purchases.
  2. Allow 1 hour for the purchase to appear.
  3. If you have still not received your purchase after 1 hour, please contact iTunes support. You can reach them via support.apple.com/contact.
NOTE: All in-game purchases are processed by Apple. We are unable to provide refunds or insight into what has happened with your transaction.