Can I win real money from Neverland Casino?

In Neverland Casino, all of your bets and wins are in the form of in-game Coins. You cannot cash out real-world money from our game, but you...

What are Diamonds used for?

Diamonds can be used to unlock new games or get more time to complete journey missions. You can also exchange them for avatars to look even ...

How do I unlock slots games?

You can remove locks from lobby games by reaching their level requirement, or you can pay to access them ahead of time using Diamonds. NOTE:...

How do I close the game?

You can exit Neverland Casino the same way you close other apps on your phone, and your progress will be saved.Tap the button to show your r...

How do I get more coins?

With so many ways to get free coins, it's no wonder dreams come true in Neverland. Each day, top up your balance in the following ways:Colle...

I just installed the game, where's my Daily Bonus Wheel?

As a brand new player to Neverland Casino, you'll be awarded a complimentary 2 Million Coins and 100 Diamonds to start spinning right away. ...

What are WCases, and how do I get them?

WCases are special containers that you can pick up in Journey, buy, or get for free just by playing! Inside will be one or more random gifts...

How do I use auto-spin?

Select and hold the green Spin button in the bottom right corner for about 4-5 seconds to toggle auto-spin.Your game will spin independently...

How do I make the reels larger on my screen?

Tap the “expand” icon in the upper right hand corner within a game. Tap again to return to default size.

How do I view the Pay Table?

While playing a slots game, tap the menu button in the upper right hand corner, then select Pay Table. This window will tell you everything...

How do I get Trophies?

Trophies are earned by winning Team Play races! When your team wins a race, a trophy will be added to your profile. If you open the “Trophy ...

How do I turn sound on or off?

From the lobby or map view, tap the menu button in the upper right hand corner, then tap “Sounds”. When the speaker is crossed out your gam...

How do I add or remove games as favorites?

Tapping the heart tag attached to a game will add it to your Favorites list. Select “Favorites” in the bottom right corner of the screen any...

What happens if I leave or get disconnected during a tournament?

When you leave a game during a tournament, your wins no longer count toward your rank or prize. If you re-enter the game you can still parti...

Can I wait to use an XP Bonus?

XP Bonuses activate as soon as you claim them. If you aren’t prepared to take advantage of the bonus right away, you should hold off on open...

Are your games truly random?

Each spin made on any given machine is independent of the last, and the odds to win on a spin are completely random. The probability of winn...