Troubleshooting & Support
-
I lost my connection to Neverland Casino!
If you've received a disconnect error message like the one shown below, or your reels are spinning indefinitely, it means you've lost your c...
-
How do I report a bug?
Despite our best efforts to avoid bugs from making it to the game, it is possible you might come across one. 😔 As soon as you encounte...
-
How do I delete my account?
We're sorry to hear that you want your account deleted. Please note: once your account has been deleted, we will not be able to reactivate i...
Need more help?