How do I make purchases?

There are multiple ways to buy in-game currency:Tapping the + beside your Coins or Diamonds balance. Your VIP bonus is applied here.Buying C...

What payment methods can I use?

In order to make purchases within Neverland Slots, you will need a Google Play account (Android) or an iTunes account (iOS). Payment methods...

I didn't receive what I purchased!

If you have made a purchase recently and it has not appeared: DO NOT attempt to purchase the same pack or deal again. This may result in dup...

I didn't receive what I purchased!

If you have made a purchase recently and it has not appeared:DO NOT attempt to purchase the same pack or deal again. This may result in dupl...

Was I charged twice/overcharged?

What might appear at first glance as a duplicate charge is usually a harmless pre-authorization hold, meant to ensure the card you're using ...

How do I see my purchase history?

Go to Settings on your device, then tap your name, then select iTunes and App Store.Tap your Apple ID, then tap View Apple ID. You may need ...

How do I see my purchase history?

Open the Google Play Store app. Tap Menu , then Account.Tap Order History.You can also use payments.google.com to v...

Can I get a refund?

If you feel that something's missing from your purchase or you have any other concerns, please let us know right away using the Contact Us b...

How do I avoid accidental purchases?

You can easily change your Google Play Store settings to prevent accidental in-app purchases.Perform the following steps:1. Open Google Play...

Why can't I make purchases?

If you are unable to make purchases, it may be because you're currently using a VPN within a restricted jurisdiction and your purchase canno...