Why should I connect with Facebook?

Connecting with Facebook keeps your account safe and secure. If you lose or switch devices, this will allow you to bring over your old progr...

How do I restore my old account?

You'll need a Facebook account connected to your Jackpot Planet account if you want to bring it over to a new device, or restore progress if...

How do I customize my profile?

If you'd like to customize how you appear to other players in the game, just tap your avatar (the diamond shaped image) in the top left cor...

How do I check my in-game advantage multiplier?

In Jackpot Planet, players can get coins from various places based on their in-game badge.To check your current multiplier, track your progr...

How do I start a new account?

To start a new account you must first delete your existing account. Please write in to Support through the in-game settings area with t...

How do I play on a different account?

 To play on a different account, please navigate to Settings.     From the Settings area, first tap "Sign out of yo...

Why Can't I Log In? - Restricted Location

If you are unable to log in, it may be because you're currently within a restricted jurisdiction.List of Restricted Locations:USA:Kentucky, ...